A product designer,
a podcaster

Hi I'm Melan, a product designer from with a passion for solving complex problems through design. I'm working as a Product Designer at Grab. Outside of work, I also host a product design podcast. Additionally, I'm an avid traveler and a dog lover. 🐶
A picture of Melan

Hi, I’m Melan. A designer, podcaster and writer based in Kuala Lumpur.

I'm currently working full time at Setel as a Product Designer and the Mobile Design System Owner.
A photo of Melan

Work experience

Product Designer with 10+ years of experience across Southeast Asia and Europe. Expert in leading design for high-scale product ecosystems like Grab and Revolut with a proven track record of driving measurable business outcomes through user empathy, a discovery-led research, AI-native design to code workflows and strategic stakeholder influence.

April 2025 - Present  · Malaysia

Senior Product Designer – Grab Transport
  • Design owner for the Grab Transport post-booking journey, optimising high-frequency interactions for millions of daily transport users across South East Asia.
  • Pioneered 'Vibecoding' (Design-to-Code) workflows for major features; set a new internal standard for interaction-heavy design with 1:1 UI and technical fidelity.
  • Own and conduct end-to-end user research to validate product hypotheses, ensuring Transport design decisions are rooted in regional user behaviours.

Oct 2024 - Feb 2025 · Spain

Product Designer – Revolut
  • Designed lending solutions for Loans and Mortgages within the Credit team, simplifying complex financial application flows for the European market.

Jun 2022 - Sep 2024  · Singapore

Senior Product Designer – Grab Deliveries
  • Independently initiated an empathy-driven tipping feature for 'rainy weather' deliveries; that increased average order with tips by 3.4% and average tipping amount by 44%.
  • Designed a multi-driver delivery system to handle large orders; managed real-time state sync across consumer, merchant, and driver, increasing order fulfilment rates by 1.3%.

Jan 2020 - Jun 2022 · Malaysia

Senior Product Designer – Setel (Petronas)
  • Independently initiated Malaysia’s first wearable fuelling experience by designing the Setel Apple Watch app, establishing a new regional standard for fuel payments.
  • Early design team member for Malaysia’s first e-payment fuel solution, contributing to the platform’s growth from 200k to 5 million users during my tenure.
  • Owned and managed the Mobile Design System, ensuring cross-platform consistency across iOS, Android, and wearable ecosystems.

Jul 2018 - Dec 2019 · Malaysia

Product Designer – Dahmakan (now PopMeals)
  • Sole Designer for a regional food delivery leader, owning the complete design strategy for the customer app, driver app, and web platforms during a period of rapid expansion.

Sep 2017 - Jul 2018 · Malaysia

Product Designer – UMAI

Sep 2015 - Aug 2017 · Sri Lanka

UX Designer – Ideahub

Design knowledge

Skills

Interaction design

Visual design

Mobile Design system owner

User testing

User research

Wireframing

Prototyping

Motion design

Documentation

Design QA

Tools

Figma

ProtoPie

Sketch

Overflow

Flinto

Keyshape (Lottie)

Adobe CC

Webflow

Xcode (Frontend)

Technology

HTML

CSS

PHP

MySQL